With that said, it is still possible to leave your mobile phone plan without fines , under certain conditions see below. If you are on a postpaid plan i. To find your RIO code, simply dial from your existing phone. Upon calling the number you will hear an automated message that describes your existing mobile phone plan and provider and states your RIO code. You should also receive a text message summary of your account details and RIO code.
You will be asked for this RIO code when you sign up for a new mobile phone plan with a different French phone provider.
Their combined plans can be customised according to your anticipated usage and can be changed for every month. But you must do this online on your account by the last day of the previous month. If you don't change them, they will auto-renew. International calls included are to only 62 countries listed, mainly EU ones.
Overuse on the internet plans is charged at 0. Plans can be changed only online in the previous for the following month. If you are running low on credit having booked a plan, your line will be suspended on the 28th of the month. You can upsize your data during the running month by adding data add-ons which are called Rallonges:. These add-ons can be activated several times either online on your account or by calling They accumulate, but won't roll over to the next month.
They sell contracts and prepaid SIM cards to be added by combo or data passes. Syma mobile prepaid SIM cards can be ordered for 4. They come with 15 MB data, 15 dom.
SMS preloaded valid for a month. Alternatively, they can be purchased from many French tabacs tobacconists and kiosks and chain stores e. New SIM cards must be activated over the phone in French, by mail, online, go to ' enregister ' and place a local call.
PIN code is set by default to The SIM stays valid for 6 months initially to be extended for 12 months by any recharge. Online international credit cards are not accepted. For their prepaid SIM still available, internet default data is at 0. They only offer 3 passes to be activated by SMS or app valid for 30 days:. They sell prepaid SIM cards to be added by combo or data passes.
Vectone mobile prepaid SIM cards can be ordered for free through their website , mailed to a French postal address. Vectone sends its SIM cards abroad too, but only in the 9 countries, it's operating order site.
They can be also purchased in some French kiosks, where you can register too and need to make a top-up. You can also top-up by PaySafeCard. The validity of each top-up is for 90 days. When you don't use the services at least once every days your SIM will be disconnected from the network. A minimum balance of 0.
They sell these packages called passes each valid for 30 days:. All packages auto-renew after 30 days, if there is enough credit. They provide access through a Mifi router called "miniBox" establishing a Wi-Fi connection. The miniBox is delivered within three hours by express anywhere in Paris, in two days anywhere in France. After the rental, it need to be returned by mail. Beyond this limit you can still use the service without any additional fees but it will be throttled.
For coverage information, please refer to Bouygues above. Mywebspot rents pocket WiFi routers which allow travellers to stay connected. Clients can order online on my-webspot. The hotspot router including SIM card can be delivered everywhere in Europe in 24 hours, or customers can stop by their office next to Madeleine area in Paris to pick it up for free.
Standard delivery in France is 4. On the 4G hotspot 10 devices can share for 8 hours. A prepaid envelope is given for the return and can be used from everywhere in France or Europe. You can add an insurance for extra pay. The rental rates are flat: 7. To rent the mobile hotspot, book it on their website , or directly at any Tourism Information Desk in Paris Charles de Gaulle and Orly airports more information that you can find here locations.
Travellers can choose to pick up their hotspot from Paris airports, office and any pick-up store in Europe. Additionally, the device can be delivered to the client in their home country or at their travel destination for a 4 EUR fee. Once you have received your hotspot, the WiFi signal can be shared with up to 10 devices at the same time.
Sign In Don't have an account? Start a Wiki. Contents [ show ]. France is part of the EU, where from June new international roaming rules are enforced. Discussions General Free Mobile Recent Discussions.
Free Mobile Independent Real Estate Sales Consultant. ChristopherL It's a great offer. LeighA My boyfriend signed up with Free this morning. Abroad to abroad calls are 2.
Incoming calls when abroad are 0. Drumcondra Hi. To keep your existing phone number you need a RIO which you can get from your old operator. Ras The biggest crime of the other mobile operators in France, in my opinion, is the expiration of pre-pay credit, and the expiration of the line. Ras I meant the mobile cellular data.
Thanks Like. ChristopherL Free are very easy to find. Their mobile deal is explained here ;. ChristopherL Free are using Orange infrastructure so your experience with Orange should prevail. MelaNice I would also be interested in hearing if anyone has completed the process and what that experience was like. MelaNice I was reading the tarif's and one thing to watch out for is calls to Monaco mobiles are.
LeighA 0. MelaNice I have been a Free client for 7 years and think they have one of the best customer services around. MelaNice Ok so my friend ordered hers on the 25th of Jan and was told that her portability would happen on the 17th of Feb but she had not received her sim, so her line when dead at about 3 PM of Friday.
Crossfamily Try calling them in the middle of the day if you can as I have called them twice just recently and did not wait any longer than a couple of rings. K I ordered mine the day they announced the new policy and received the SIM card about a week after that, I have been using it fore more than 3 weeks and I have to say it is a bit disapointing.
PhilP Hi Does anyone know the cellular data network settings? Thanks for any help in advance PhilP Like. MelaNice Stuart06, If you cancel it yourself don't you risk losing your number?? MelaNice Here's a brief summary of my experience. MelaNice Good question ThinkLucky! Floridian I would walk into the SFR shop and ask. Depanordique thinklucky: Do not cancel your current contract with SFR, your new provider will do it for you. TomTom We had 2 lines with sfr that had a base cost of 65 euros and with additional time come to between 80 to euros every month.
BBCradio Like. Depanordique Brianna: As thinklucky says, skip 1 and go straight to 2. Brianna Thanks so much for your reply. TomTom We have moved 2 sfr lines to free and it has been excellent. Crossfamily Thought I would give you my Free story so far as there seems to be a few variations.
I will update when I have more news. Louise and Dave signed up for the 20 euro offer for myself and the 2 euro offer for my son. TomTom Cross family: If the GreenLeaf I think I remember the CEO of Free saying that until Apple starts paying there workers fairly and stops using child labor that they will not be providing Apple products.
RollerGirl I have looked through this thread but can't find out any information on the cost of using internet on the Many thanks, in advance Like.
TomTom see page 27 onwards for data costs abroad with the Thank you Like. Crossfamily Hi, I had intial problems just with my sim card a new one was sent and I have been with Free now for just on 2 months and could not be happier. I have travelled to quite a few areas and not had any probs with reception at all.
Would have no probs telling you to swap over. MelaNice pennychanteuse, plenty of people have posted quite honestly how their Free experience has gone. Chris Like. I'm also looking into going for the iPhone 4S with Free Mobile, but worried about taking this 'risk' given I haven't heard fab feedback about this network.
Crossfamily Hi, I have a Iphone 4 and it works fine I have had no problems at all. Hope this helps. AlexMCai I have tried free. Thank you for answers! FR , Read your terms of service or download it from the website to find out how to un-suscribe Like. Crossfamily Hi Alex, MelaNice kindly posted just the other day, here is a link.
AlexMCai I had orange before and it worked everywhere with no problem as it uses monaco telecom antennas AlexMCai what is the address of free? AlexMCai i have LeighA We've had nothing but problems with free. ChristopherL In which locality do you experience those issues EmondA? MelaNice Like. LeighA Thanks for your suggestions, MelaNice.
Or, waiting for a call and the line goes straight to VM. Then to check VM there's no service! And we don't receive text messages from abroad which isn't great.
Andrea Like. AlexMCai i rather pay more as having 0 service just got a new number from mc telecom Like. CH In addition to EmondA's points: the data plan does not work in certain European countries which is ridiculous. I think it is too early for anyone to give you practical feedback on this. That is simple enough to ensure you have no surprises building up during your absence from the country. ChristopherL I'll bet you anything you like that you cannot use a non-French bank I already tried.
Coelliot Hey guys, I'm moving to France for a year in a couple months and I think I'm going to bring my Galaxy S2 over and sign up with Free Mobile, my question is, can I sign up for the sim now so I have it when I get there or do I need to wait till I'm in France to sign up for this service?
SEG Hi all,. It comes with the following:. The Crystal Freebox package comes with Internet and a fixed telephone line and includes:. As far as tariffs go, prices vary from one box to another and depend on how long you have been subscribed. Look out for Free internet promotions , too. Customer reviews for Free Mobile France - as is the case for all providers - are mixed.